Frequently Asked Questions
1. General Questions
Fluence is a modern coffee chain dedicated to replacing non-standard kiosks with professional, high-standard takeaway branches. We offer a curated menu of magical and hypnotic beverages designed for the fast-paced modern lifestyle.
You can find all our standardized locations through the "Stores" section on our website or directly within the Fluence Mobile App.
2. Ordering & App
To maintain our uncompromising standards and ensure zero wait time, all orders are placed exclusively through the Fluence Mobile App.
In line with our digital-first policy, we only accept orders via the app. This ensures a seamless and standardized experience across all our branches.
The Fluence App supports various secure digital payment methods, ensuring a mysterious and effortless transaction every time.
3. Products & Quality
We use only high-quality Arabica beans and internationally advanced technology to roast and grind our coffee, achieving a "freshly roasted" gold standard.
Our menu is a curated collection of 7 to 8 signature items, designed to be perfect as they are. We follow a strict standardisation policy where every drink follows a fixed, world-class formula.
4. Partnerships & Investment
We are always looking for visionary partners who share our commitment to financial integrity and market standardisation. Please visit our "Investor Relations" page or contact us via email.