Fluence Membership Terms & Conditions

1. Introduction

Welcome to the Fluence Membership Program. By registering an account on the Fluence Mobile App, you become a member of our exclusive community and agree to these Terms and Conditions. This program is designed to reward our loyal customers with a hypnotic and reassuringly pleasant coffee journey.

2. Membership Registration

• Eligibility: Membership is free and available to individuals who download and register through the Fluence Mobile App.
• Account Integrity: Each member is entitled to one unique account. In line with our commitment to financial integrity, any fraudulent activity or multiple account creation may lead to suspension.

3. Earning and Redeeming Rewards

• Digital-Only Rewards: All membership benefits, including points, stamps, or vouchers, are managed exclusively through the Fluence App.
• Standardised Benefits: Our rewards program follows a strict standardisation policy to ensure that every member receives the same high-quality perks across all modern branches.
• The Magic of Influence: Members may receive "Magical Offers" and "Mysterious Rewards" based on their interaction with the brand, designed to hold your attention and enhance your daily routine.

4. Exclusive Member Perks

• Order Ahead: Members can bypass any wait time by using the "Order Ahead" feature within the app for a seamless pick-up experience.
• App-Only Discounts: Exclusive pricing and seasonal signature drink offers are available only to registered Fluence members.

5. Data Privacy

Your membership data is handled with the utmost care as outlined in our Privacy Policy. We use your information to improve our standardized services and to deliver a more captivating experience.

6. Modifications and Termination

Sabz Avaran Taze Noush reserves the right to modify or terminate the membership program or any individual account if the terms are violated or to maintain the brand’s professional standards.

7. Contact Us

For any questions regarding your membership or rewards, please contact our support team directly via the Fluence App.