MOBILE APPLICATION TERMS OF USE

1. Acceptance of Terms

By accessing the Fluence website or downloading the Fluence Mobile App, you agree to comply with and be bound by these Terms of Use. These terms govern your relationship with the brand "Fluence," a subsidiary of Sabz Avaran Taze Noush. If you do not agree, please refrain from using our digital services.

2. Digital-Only Ordering Policy

To maintain our uncompromised standards and ensure zero wait time, Fluence operates on an exclusive digital-first policy.

• App Usage: All orders must be placed through the Fluence Mobile App.
• In-Store Orders: Our physical branches are designed for pick-up only and do not accept direct manual orders to ensure a standardized experience.
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• Centralized Management: All sales data and transactions are managed through our centralized digital ecosystem.

3. User Accounts

• Registration: You must provide accurate and complete information when creating an account on the Fluence App.
• Security: You are responsible for maintaining the confidentiality of your account and for all activities that occur under your hypnotic and unique user profile.
• Integrity: Users must not engage in any fraudulent activity that undermines the financial integrity of the brand.

4. Menu and Pricing

• Product Selection: Our menu is a curated collection of 7 to 8 signature items.
• Standardization: Every beverage follows a fixed, world-class formula that cannot be customized, ensuring a reassuringly pleasant and consistent taste.
• Pricing: Prices are subject to change but will always be transparently displayed within the App prior to your purchase.

5. Intellectual Property

All content, including the Fluence logo, brand identity (designed to hold your attention with its mysterious character), and "Green Magic" visual assets, is the exclusive property of Sabz Avaran Taze Noush. Unauthorized use of these magical and artistic assets is strictly prohibited.

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6. Limitation of Liability

Fluence provides a world-class coffee experience using internationally advanced technology. However, we are not liable for any technical interruptions in the digital ordering process beyond our control or for any indirect losses arising from the use of our app.

7. Corporate Governance

This brand is founded on a commitment to standardisation and independent growth without reliance on bank loans. These terms reflect our professional ethics and dedication to transforming the takeaway coffee landscape.

8. Contact Information

For any questions regarding these Terms, please contact us at:

• Email: Legal@FluenceCoffee.com
• Corporate Office: Sabz Avaran Taze Noush, Tehran, Iran