PRIVACY POLICY

Fluence Privacy Policy

Last Updated: February 2026

1. Introduction

At Fluence, operated by Sabz Avaran Taze Noush, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Fluence Mobile App and our website.

2. Information We Collect

To provide you with a standardized and hypnotic coffee experience, we collect the following types of information:

  • Account Information: Name, phone number, and email address provided during app registration.
  • Transaction Data: Details of orders placed exclusively through the Fluence App.
  • Location Data: To suggest the nearest modern branch for your pick-up.
  • Technical Data: IP address, device type, and app usage patterns to improve our digital ecosystem.

3. How We Use Your Information

We use your data to maintain our uncompromised standards of service:

  • To process and fulfill orders placed via our centralized system.
  • To provide a reassuringly pleasant and personalized customer support experience.
  • To send you magical offers and exclusive membership benefits through the app.
  • To analyze and improve the standardisation of our branch operations.

4. Data Security and Integrity

In line with our commitment to financial and operational integrity, we implement internationally advanced security measures to protect your data from unauthorized access. We do not sell or lease your personal information to third parties.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to access, correct, or request the deletion of your personal data held within our digital platform. To exercise these rights, please contact our support team through the Fluence App.

7. Contact Us

For any questions regarding this Privacy Policy or our data practices, please reach out to us: